FAQ
Catch the Ace - FAQ
How do you play?
It’s simple: Select and purchase your tickets for the weekly draw at www.catchtheacealmonte.ca. You must have a credit card and email address in order to purchase tickets. When purchasing your tickets, you’ll select a virtual envelope number with a playing card inside from the remaining unopened envelopes. If you win the weekly draw, the card in your envelope is revealed. If it’s the Ace of Spades – You WIN the Progressive Jackpot as well as the Weekly Prize! If you don’t have the Ace of Spades, then the Progressive Jackpot rolls over and keeps growing. As the Progressive Jackpot gets bigger your odds of Catching the Ace also grow higher!
Why do I get only one number on my ticket?
When you purchase any of the ticket packages available, you are getting one number entered in the draw the number of times you bought in your package. For example, if you buy 5 chances for $10. The number that you received was entered 5 times into the draw. A winner is selected among all the numbers entered into the draw.
Is my ticket automatically entered in every Catch the Ace draw?
No. The weekly jackpot resets every week. That’s why you want to purchase tickets weekly. You’re eligible to win every week you purchase tickets for. You aren’t eligible to win on weeks you don’t buy tickets.
How does Subscription work for the Catch the Ace raffle?
You can subscribe to the Catch the Ace raffles while purchasing your weekly tickets with the selection of tickets of your choice and the system will process your purchase every week with the credit card you registered. Subscribing to a purchase is not mandatory in order to participate.
When you buy your Catch the Ace tickets, you can subscribe to automatic ticket purchases for all future regular season draws. To subscribe:
1. Proceed through the checkout process.
2. Before entering your payment details, you’ll be asked if you’d like to subscribe to future draws.
3. Select the number of tickets you want to purchase for each draw and the price point.
4. Complete your ticket purchase, and you’ll be automatically subscribed to future Catch the Ace draws.
Your subscription will start with the next Catch the Ace draw. You can cancel your subscription at any time:
- Your subscription purchases will begin with the next draw.
- You can cancel your subscription at any time. To do this, go into your account and unsubscribe. You can access or create your account at any time through the Catch the Ace website.
- You can also unsubscribe by sending us an email containing the receipt of your ticket purchases. Make sure you send it from the email address you used to subscribe. Email sprescott@mrha.ca
- If your method of payment is declined, the sale will not be completed, no tickets will be issued, and you will be automatically unsubscribed from your subscription. To re-subscribe, you will need to go through the subscription process again.
- Your method of payment on file will only be charged when the new weekly draw opens and is triggered by the AGH-FVM Foundation. You will only be charged on the opening day of the weekly draw. If you decide to purchase more tickets, you can do so through the website and make another purchase.
- An account is required for subscription management. The account is only created once the subscription is created. All payment methods will be available.
Do overturned cards stay overturned?
Yes, they do. Every week, the card in the weekly winner’s envelope is revealed. The more cards revealed over the weeks, the better the odds are that the Ace of Spades is in a remaining envelope.
Can multiple people select the same card?
Yes, when you select an envelope with a card inside, you’re choosing which card is revealed if your ticket is the weekly Prize-Winning ticket.
If there’s one card left after 52 weeks, is that weekly winner also the Progressive Jackpot Winner?
Yes. If it’s week 52 and the Ace of Spades is the only card yet to be revealed, then that week’s Weekly Prize Winner also wins the Progressive Jackpot!
How is the prize split?
Weekly ticket sales are split three ways:
20% Weekly Prize Jackpot
30% Progressive Catch the Ace Jackpot
50% of net proceeds to the Almonte General Hospital Fairview Manor Foundation. The Foundation is sharing their winnings with the Royal Canadian Legion, Branch 240, Almonte.
What kind of deck of cards is used?
A standard 52-card deck which includes the Jokers.
How do you generate the ticket numbers?
An automated process generates your ticket numbers once your order is complete. Once your order is processed, you’ll receive an email receipt with an order summary and your raffle ticket number(s).
When do I get my ticket number?
Once your order has been processed, you’ll receive an email receipt with an order summary and your raffle ticket number(s).
What if I didn’t get an email with my number(s)?
Sometimes emails get redirected to your SPAM or junk mail. If you did not receive an email with your ticket number(s) please email us at sprescott@mrha.ca.
How is a winner selected?
Winning tickets are selected from the weekly pool of purchased Catch the Ace ticket numbers. This is done via an automated, random number generator (RNG).
Do I have to physically be there for the contest draw to win?
No. All contest winners are notified by email and phone shortly after the draw takes place.
What should I do if I think I’m a winning raffle ticket holder?
Check the www.catchtheacealmonte.ca website each week to see the winning ticket number and to see if the weekly winner has selected the Ace of Spades. If you think you’ve got the winning number, please contact Sophie Prescott sprescott@mrha.ca.
What methods of payment are accepted for ticket purchases?
We accept payments by Debit, Visa and MasterCard. You must have a valid email address to buy tickets.